🛡️ Privacy Policy
At Totetale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We collect personal details such as your name, email address, phone number, shipping address, and payment information when you place an order or contact us. We may also collect non-personal data like browser type, device, and site usage statistics to improve user experience.
2. How We Use Your Information
- To process and deliver your orders.
- To communicate updates, offers, or responses to your inquiries.
- To improve our products, website, and services.
- To comply with legal and tax obligations.
3. Data Protection
Your personal data is securely stored and processed in accordance with applicable data protection laws. We never sell, rent, or share your personal information with third parties, except where necessary for order fulfillment (e.g., payment gateways, courier partners).
4. Your Rights
You can request to access, update, or delete your personal information at any time by contacting us
5. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.
🍪 Cookies Policy
Totetale uses cookies to improve your browsing experience and website functionality. By using our site, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device to help websites remember your preferences, login details, and activity.
2. How We Use Cookies
- To enhance website speed and usability.
- To analyze traffic and visitor behavior.
- To show personalized offers and product recommendations.
3. Managing Cookies
You can disable cookies in your browser settings, but some features of our site may not function properly without them.
4. Third-Party Cookies
We may use trusted third-party services (like Google Analytics or Meta Pixel) to help us understand visitor interactions and optimize our marketing.
⚖️ Terms & Conditions
Welcome to Totetale! These Terms & Conditions outline the rules for using our website and purchasing our products.
1. General Terms
By accessing or shopping from Totetale, you agree to comply with these terms. We reserve the right to modify them anytime, and updates will be posted on this page.
2. Products & Pricing
All prices are listed in INR and include applicable taxes unless stated otherwise. We strive to ensure accuracy, but errors may occur; Totetale reserves the right to correct pricing or description errors at any time.
3. Orders & Payments
Orders are processed only after successful payment. In case of transaction failure or stock unavailability, customers will be notified, and refunds will be initiated promptly.
4. Shipping & Delivery
We deliver across India and internationally. Estimated delivery times may vary depending on location. Totetale is not liable for delays caused by courier services or unforeseen circumstances.
5. Returns & Refunds
Refer to our Refund & Return Policy for details on product returns, exchanges, and refunds.
6. Intellectual Property
All website content — including logos, images, and designs — is owned by Totetale. Unauthorized use, reproduction, or distribution is strictly prohibited.
